How To Fix Skullcandy Indy Evo Case Not Charging? – 5 Fixes!

Skullcandy has established itself as a leading brand in the audio industry, with a strong reputation among thousands of customers worldwide. One of their highly acclaimed products is the Skullcandy Indy Evo, a top-notch wireless earbud that has garnered widespread popularity.

The Skullcandy Indy Evo model excels in providing an extended and enjoyable music listening experience. Boasting three Equalizer modes, namely Music, Movie, and Podcast, it caters to various preferences and content types.

Furthermore, this product holds an IP55 rating, signifying its exceptional resistance to sweat and dust. As a result, it has become a popular and budget-friendly option among sports and fitness enthusiasts seeking reliable and durable wireless earbuds.

The Skullcandy Indy Evo presents an impressive 30 hours of total battery backup, which includes the charging case, and it supports fast charging for added convenience.

However, some customers have encountered an issue where the Skullcandy Indy Evo case does not charge. If you happen to be facing this problem as a Skullcandy Indy Evo user, worry not, as this guide is tailored to assist you in resolving the charging issue in three simple steps.

For those who might be experiencing a different problem, where the case charges but the earbuds do not, please refer to the comprehensive guide for solutions.

Why is my Skullcandy Indy Evo Case Not Charging?

The Skullcandy Indy case is compatible with all USB-A to USB-C smartphone cables, but it’s important to be cautious of potential charging issues caused by frayed or damaged cables. In such cases, charging functionality may be affected.

The primary reason for charging problems often stems from either a damaged charging cable or a power adapter that fails to supply the required rated current input for the Indy Evo case.

Furthermore, it is essential to ensure that the charging port remains clear of dust and debris, as blockages can hinder the flow of current, resulting in insufficient power reaching the Indy case.

For optimal charging performance, it is recommended to use an adapter that matches the desired rated voltage and wattage. The Skullcandy Indy Evo case supports fast charging capabilities of up to 18 watts (5 Volts/3.6 Amps).

How To Fix Skullcandy Indy Evo Case/Earbud is Not Charging?

This guide addresses two potential issues: either your Skullcandy case is not charging or your Skullcandy earbuds are not charging. We will provide solutions to fix both problems. Follow these steps to resolve the Skullcandy Indy Evo case not charging issue:

1. Use the original cable

A common mistake made by many is using any random cable to charge their earbuds case. If you find yourself doing the same, it’s crucial to stop this practice.

Every earphone brand includes a charging cable in the box, usually of type C, specifically designed for charging the earphone case. While it may seem like a standard cable, it is precisely tailored for the particular product’s requirements. Therefore, it’s essential to utilize the provided cable for optimal charging performance.

If you find yourself using a different cable to charge your Skullcandy Indy Evo case, it is advisable to switch to the original cable provided with the product. Using the provided cable specifically designed for the Indy Evo case ensures optimal charging performance and helps prevent potential charging issues. So, make sure to use the original cable for the best charging experience.

2. Clean the charging port

The charging port of your Skullcandy Indy Evo case can often accumulate dust and debris from various sources such as beds, sofas, jeans pockets, and the surrounding environment.

The second most common reason for charging issues is the infrequent cleaning of the charging port, leading to the blockage of current flow by dust particles.

When dust or foreign particles obstruct the electricity flow to the battery, it can prevent the charging case from reaching a full 100 percent charge.

To address this, it’s essential to clean your Skullcandy case’s charging port regularly using a cotton swab dipped in isopropyl alcohol.

After cleaning with alcohol, allow 3 to 4 minutes for the alcohol to evaporate from the charging port before reinserting the charger. This procedure can help determine if the case starts charging correctly or not.

3. Change the power adapter

While rare, there are instances when the power adapter fails to support the designed voltage and rated amperes of the earbuds charging case.

The Skullcandy Indy Evo supports fast charging up to 18W, with a maximum rated input current of 3.6 Amp at 5 Volts.

To troubleshoot this issue, it is recommended to try a different power adapter with a wattage capacity less than 18W and verify if your Indy Evo case begins charging properly. This step can help determine if the power adapter compatibility is the cause of the problem.

4. Clean the charging pin

The Skullcandy Indy Evo boasts an IP55 rating, offering splash and dust-proof protection primarily for the internal components of the earbuds.

However, at times, dust can accumulate around the case pin and the charging points of the earbuds, leading to an interruption in the current flow and preventing the earbuds from charging effectively.

Additionally, the presence of dust around the case can hinder the proper closure of the lid, thereby affecting the charging process.

To address this issue, it is essential to thoroughly clean your Skullcandy case using isopropyl alcohol and a soft cloth. Also, make use of a toothbrush to clean the charging points on the earbuds and reach the inaccessible areas of the case. By doing so, you can effectively resolve the charging problem caused by dust accumulation and ensure optimal charging performance.

5. Reset the Skullcandy earbuds

If you have thoroughly examined and cleaned your charging cable and power adapter but are still experiencing charging issues, a factory reset may be necessary.

To reset your Skullcandy earbuds, follow these steps:

  1. Go to your smartphone’s Bluetooth settings and unpair the Skullcandy earbuds.
  2. Now forget the device to completely unpair it.
  3. Remove the Skullcandy earbuds from the case.
  4. Tap and hold both earbuds for 6 seconds to turn them off manually.
  5. Put off your hand for 5 seconds from the buds.
  6. Now again, tap and hold both the buds for 10 seconds to reset it completely.
  7. Put them back in the case.
  8. Again remove it from the case and pair it with your smartphone.

Why is My Skullcandy Left Earbud Not Charging?

If your Indy Evo left earbud is not connecting to your phone, it could be a result of a depleted battery, possibly caused by dust or moisture in the charging case.

To address this issue, begin by cleaning all the metal contacts of your left earbud and the charging case. After cleaning, place the left earbud back into the case and allow it to charge fully for at least 1 hour. This charging period will ensure the earbud’s battery is adequately replenished, and it may resolve the connectivity problem with your phone.

Why is My Skullcandy Right Earbud Not Working?

Improper placement of your earbuds in the charging case can lead to inadequate connections between the charging pins, resulting in one of your Skullcandy earbuds failing to charge.

As a consequence, when you take both earbuds out of the case, the uncharged one may not pair with your phone.

To address this issue, it’s essential to thoroughly clean your charging case using a cotton swab and rubbing alcohol. After cleaning, make sure to place both earbuds properly in the case and securely close the lid. Leave them in the case for approximately 1 hour to allow for a full charge. Once fully charged, you can pair them with your smartphone to ensure proper functionality.


The most prevalent reason for earbuds cases not charging is often a torn or damaged charging cable. Regular cleaning of both the case and the charging port is also vital for ensuring proper functionality.

In this guide, I have provided simple and effective methods to fix the Skullcandy Indy Evo not charging issue at home. However, if the problem persists despite trying these solutions, it is advisable to reach out to Skullcandy customer care for further assistance and support.

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