How To Fix JBL Speaker Not Charging?

JBL has earned its reputation as a leading manufacturer of top-notch audio devices, making it the preferred choice among the youth today. Among their popular offerings are portable speakers that provide up to 10 hours of uninterrupted music enjoyment.

However, like any electronic gadget, no device is immune to potential malfunctions or faults over time. One common issue plaguing JBL speakers these days is the problem of speakers not charging.

In this article, we will explore the reasons behind these charging problems and provide detailed solutions to help users rectify these issues. Considering the durability and relatively higher cost of JBL Bluetooth speakers, it becomes essential to address and fix these minor defects rather than discarding the speakers altogether.

If you are experiencing trouble with your JBL portable speaker battery not charging despite being plugged in, don’t worry! This step-by-step guide is here to help you resolve the issue and get your speaker charging again in no time.

Why is my JBL Speaker Not Charging or Turning On?

Most portable speakers, including the JBL Flip 4, come equipped with an integrated rechargeable lithium-ion battery that offers a reliable 10 to 12 hours of playback time. However, it can be quite frustrating when your speaker refuses to charge even when connected to the charger.

The problem of speakers not charging can stem from various sources, including internal and external factors. Internal issues may involve components within the speaker, while external factors could also play a role in the problem. It’s essential to consider both possibilities when troubleshooting the charging problem in your JBL speaker.

  • Faulty Configuration Settings.
  • Faulty Micro-USB Charging Cable.
  • Damaged Battery.
  • Faulty Circuit.
  • Faulty Power Outlet.
  • Outdated JBL Firmware.

How To Fix JBL Speaker Charging Issue?

As mentioned earlier, the JBL Flip 5 portable speaker may encounter charging issues due to a variety of internal and external factors. In this detailed discussion, we will explore these potential reasons and provide practical solutions to fix the problem right from the comfort of your home. By addressing these issues, you can ensure your JBL Flip 5 speaker charges seamlessly and continues to provide you with an excellent audio experience on the go.

1. Faulty Configuration Settings

JBL speakers come with a pre-configured setting, but as time goes on, software bugs may develop, leading to improper functionality of the speaker, including charging issues.

If your JBL Bluetooth speaker is not charging, the first step to try is performing a factory reset. Please note that the process of factory resetting may vary depending on the model you have. For JBL Flip 4 or Flip 5 Bluetooth speakers, follow these steps to reset it:

  • Press the Power ON button to turn on your JBL Flip 4.
  • Wait until the Blue light flashes, then stable.
  • Now press and hold the Volume Up and Play buttons together until it restarts.
  • Your JBL Flip 4 and 5 speaker has been factory reset.

This method works on JBL XTREME, JBL Charge 3 and 4, JBL Boombox 1 and 2, etc.

Steps to reset JBL Go and Go 2 portable speakers:

  • Turn ON the speaker.
  • Press and hold the Bluetooth button and the Volume Up (+) button together.
  • Release when your speaker turns off.
  • Your JBL Go and Go 2 has been factory reset.

2. Faulty Micro-USB Charging Cable

The micro USB charging cable is often overlooked, but it plays a crucial role in connecting your device’s battery to an electric source. If this cable becomes damaged, it can negatively impact your JBL speaker’s battery.

A damaged charging cable can prevent your JBL speaker from charging properly. Issues like a cut cable, rusted USB connectors, or corroded charging ports can suddenly halt the charging process and leave your speaker unable to charge.

Therefore, it is essential to pay attention to the condition of your charging cable and ensure it is in good working condition to maintain the optimal performance of your JBL speaker.

3. Damaged Battery

It is not uncommon for the JBL speaker’s battery to experience deterioration, as reported by many consumers. However, it’s important to note that the life and performance of the JBL speaker’s battery largely depend on how it is used.

Using a third-party adapter or a faulty power adapter can also lead to damage to the battery. Hence, it’s crucial to be cautious about the type of adapter you use.

If you notice any faults in your adapter or battery, it is recommended to replace them promptly. You can easily order a JBL battery replacement from Amazon and replace it yourself, ensuring your speaker’s longevity and optimal performance.

4. Faulty Power Outlet

If you encounter charging issues with your JBL speakers, it’s essential to start by checking your power source. Attempt plugging your adapter into a different power outlet to see if the speaker charges.

Ensure to use the original charging cable provided by JBL when charging your speakers. Avoid using fast chargers, as they may cause a short circuit and potentially damage your speakers. It’s best to stick to the recommended charging accessories to ensure the safety and proper functionality of your JBL speakers.

5. Outdated Firmware

Software bugs can indeed cause issues with pairing and charging your JBL speakers. To enhance your overall experience, it is advisable to install the latest JBL firmware.

If you encounter persistent problems even after updating the firmware, you can try resetting your speakers to their factory defaults. The process involves holding down the Bluetooth and volume buttons simultaneously for approximately 5 seconds. This reset method applies to various JBL Bluetooth speakers, including the JBL Go and JBL Flip 5.

By following these steps, you can troubleshoot and resolve potential software-related issues, ensuring optimal performance and functionality of your JBL speakers.

Why is my New JBL Not Charging?

If your new JBL speaker is not charging, there could be several reasons for this issue. Here are some common factors to consider and potential solutions:

  1. Faulty Charging Cable or Adapter: The problem might be with the charging cable or the power adapter you are using. Ensure you are using the original charging cable and adapter that came with the JBL speaker. Using a third-party or faulty charging accessory may not provide the correct power output, leading to charging problems.

Solution: Use the original JBL charging cable and adapter, and try charging the speaker with a different power outlet to rule out any issues with the power source.

  1. Battery Issues: While rare in new products, it’s possible that the speaker’s battery is defective or has some initial issues.

Solution: If the speaker is still under warranty, contact JBL customer support or the retailer from whom you purchased the speaker to request a replacement.

  1. Firmware or Software Glitches: Software bugs can sometimes prevent proper charging or pairing with the device.

Solution: Check if there are any firmware updates available for your specific JBL speaker model. Install the latest firmware by following the instructions provided by JBL. This can often resolve any software-related issues.

  1. Charging Port or Connector Damage: The charging port or connector on the speaker might be damaged or blocked, preventing the proper connection with the charging cable.

Solution: Carefully inspect the charging port and connector for any physical damage or debris. Clean it gently with a soft, dry brush or compressed air if necessary. Avoid using sharp objects that may cause further damage.

  1. Overheating or Thermal Protection: Some JBL speakers have built-in thermal protection that suspends charging when the speaker becomes too hot.

Solution: Allow the speaker to cool down in a well-ventilated area before attempting to charge it again.

If none of the above solutions work, and your new JBL speaker is still not charging, it’s best to contact JBL customer support or seek assistance from the retailer for further troubleshooting or a possible replacement.

How do I reset my JBL Speaker?

The process of resetting a JBL speaker can vary depending on the model you have. Here are some general methods to reset different JBL speaker models:

  1. Resetting JBL Flip Series (e.g., JBL Flip 4, Flip 5):

    • Turn on your JBL Flip speaker.
    • Press and hold the “Volume Up” and “Play/Pause” buttons simultaneously for about 10 seconds until the speaker turns off.
    • Release the buttons, and the speaker will be reset.
  2. Resetting JBL Charge Series (e.g., JBL Charge 4):

    • Power on your JBL Charge speaker.
    • Hold down the “Volume Up” and “Bluetooth” buttons together for approximately 10 seconds until the device powers off.
    • Release the buttons, and the reset process is complete.
  3. Resetting JBL Pulse Series (e.g., JBL Pulse 3):

    • Ensure your JBL Pulse speaker is turned on.
    • Press and hold the “Volume Up” and “Lightshow” buttons simultaneously for about 10 seconds until the unit shuts down.
    • Release the buttons, and the speaker will be reset.
  4. Resetting JBL Xtreme Series (e.g., JBL Xtreme 2):

    • Turn on your JBL Xtreme speaker.
    • Press and hold the “Volume Up” and “Bluetooth” buttons at the same time for around 10 seconds until the speaker powers off.
    • Release the buttons, and the reset process is complete.

Remember that the specific button combinations and steps may vary depending on your JBL speaker model. If you are unsure or encounter any difficulties during the reset process, refer to your speaker’s user manual or visit the JBL website for model-specific instructions.

How do I know if my JBL Speaker is charging?

To check if your JBL speaker is charging, follow these steps:

  1. Connect the Charging Cable: Plug one end of the charging cable into the charging port of your JBL speaker. Make sure the other end is securely connected to a power source, such as a wall adapter or a USB port on your computer.

  2. Look for Charging Indicators: Most JBL speakers have LED indicators that show the charging status. These indicators may be located on the front, top, or side of the speaker. The behavior of the indicator lights can vary depending on the specific model of your JBL speaker. Common charging indicators include:

    • Steady Light: If the charging indicator remains steadily lit, it typically means the speaker is charging and has not reached full capacity yet.

    • Blinking Light: A blinking or flashing light usually indicates that the speaker is charging and is close to being fully charged.

    • No Light: If there is no light at all, it might mean that the speaker is not charging or there might be an issue with the power source or the charging cable.

  3. Check the JBL Connect App (if applicable): Some JBL speakers come with a companion mobile app, like the “JBL Connect” app. If you have installed the app and paired your speaker with it, you might be able to see the charging status on the app’s interface.

  4. Observe the Battery Level: If your JBL speaker has a battery level indicator (usually displayed by a series of lights or a gauge), you can also check the battery level to see if it is increasing while the speaker is connected to the charger.

Remember that charging indicators and behavior can vary depending on the model and age of your JBL speaker. If you are uncertain about the charging status or are experiencing difficulties with charging, consult your speaker’s user manual or contact JBL customer support for further assistance.


In conclusion, if you encounter issues with your JBL speaker not charging, there are several potential factors that could be contributing to the problem. Some common reasons include faulty charging cables or adapters, software bugs, damaged charging ports, overheating, or battery-related issues. If the issue persists even after trying these steps, and your speaker is still under warranty, consider reaching out to JBL customer support or the retailer from whom you purchased the speaker for further assistance or a possible replacement.

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