How To Fix Eufy RoboVac Not Charging? – 8 Fixes!

The Eufy RoboVac, a marvel of modern home automation, has become an indispensable household companion for countless individuals seeking to simplify their lives and maintain clean living spaces effortlessly. This autonomous robotic vacuum cleaner boasts advanced technology, smart features, and the promise of hassle-free operation. However, for users who have encountered the frustrating issue of their Eufy RoboVac not charging, this technological marvel can suddenly turn into a source of frustration and inconvenience.

In recent years, the adoption of robotic vacuum cleaners like the Eufy RoboVac has surged, offering homeowners the luxury of hands-free floor cleaning. These sleek, compact devices navigate through rooms with precision, effectively eliminating dust, debris, and pet hair, all while reducing the time and effort required for manual vacuuming. The convenience offered by the Eufy RoboVac has revolutionized the way many people maintain their homes, making it an indispensable part of their daily routines.

However, as with any technological marvel, occasional setbacks can occur, and one of the most commonly reported issues is the Eufy RoboVac not charging. When faced with this problem, the seamless cleaning experience suddenly comes to a halt, leaving users with a non-functioning device and a perplexing issue to troubleshoot. This issue not only disrupts the efficiency of the RoboVac but also raises concerns about its longevity and reliability.

In this article, we will delve deeper into the reasons behind the Eufy RoboVac not charging, exploring potential causes, troubleshooting steps, and possible solutions to get your robotic vacuum back on track. Whether you’re a long-time RoboVac enthusiast or considering adding this smart appliance to your home, understanding and addressing the charging issue is essential to ensure a seamless and hassle-free cleaning experience. Let’s embark on this journey to unravel the mysteries of Eufy RoboVac charging problems and discover how to restore your trusty robotic helper to its full operational glory.

How To Fix Eufy RoboVac Not Charging?

Facing a dirty floor when your RoboVac isn’t charging can be quite frustrating. Nevertheless, there are some potential solutions you can explore to resolve the battery charging issue.

1. Clean The Metal Contacts

Beneath your robot vacuum, you’ll find two metal contacts that serve as crucial charging pins. These pins come into contact with the charging dock when your robot returns for a refill, allowing the battery to replenish its power.

Over time, a layer of dust and moisture can accumulate on these metal contacts during cleaning sessions. This layer of dust acts as an insulating barrier, disrupting the flow of current from the charging station to the battery.

As a consequence, your robot vacuum fails to charge and eventually stops working when the battery is completely drained.

To resolve this issue, take a microfiber cloth dipped in isopropyl alcohol and gently rub it on both metal contacts for approximately 2 minutes. After thorough rubbing, use a clean, dry cloth to wipe away any residue.

Additionally, don’t forget to clean the metal contacts on your charging dock using isopropyl alcohol and a microfiber cloth.

Once you’ve completed this cleaning process, manually place your Eufy RoboVac on the charging dock and check if it begins to charge.

In most cases, this meticulous cleaning routine should effectively restore your vacuum robot’s ability to charge. If, however, the issue persists, it’s time to explore alternative solutions.

2. Align The Charging Base

If the charging base is not correctly aligned, the charging pins may fail to establish a proper connection, leading to your vacuum robot’s inability to charge on the docking station.

To address this issue, start by gently removing the swivel wheel. Check for any debris that might be obstructing it and clean it thoroughly. Once cleaned, carefully reinsert the wheel, making sure it clicks securely into place. This ensures that your charging base is aligned correctly and should allow your vacuum robot to charge as intended.

3. Change Your Power Outlet

If your power outlet is experiencing issues, it may not transmit current to your adapter, hindering the functionality of your charging dock. To address this, consider testing a different power outlet to ensure the proper operation of your charging dock.

Occasionally, we might focus on troubleshooting various components without realizing that the problem lies with the wall outlet itself. It’s a good practice to assess the power outlet by plugging in a smartphone charger.

If your smartphone successfully charges when connected to this outlet, it signifies that the wall outlet is in proper working order.

4. Update The Firmware

Outdated firmware can occasionally be the culprit behind charging problems. Developers regularly release firmware updates to introduce new features and resolve existing issues.

If you haven’t updated your Eufy RoboVac’s firmware in a while, it’s advisable to do so. Simply access the EufyHome app on your smartphone and review it for any available updates.

Should you find a pending firmware update, proceed to download and install it on your device. This action not only addresses numerous performance issues but also introduces fresh functionalities to enhance your device’s capabilities.

5. Reset Your RoboVac

When confronted with persistent software-related errors that none of the previous solutions have resolved, performing a factory reset is often the most effective course of action. If you’ve exhausted all other options, it’s time to initiate a reset for your Eufy RoboVac.

Here are step-by-step tutorials for conducting a factory reset on different models of Eufy RoboVac floor cleaners.

6. Change Your Charging Adapter

In cases where the charging adapter has incurred damage for any reason, your Eufy RoboVac may encounter charging issues. A straightforward initial step is to visually examine the charging cable and power adapter for any signs of damage, and if any such signs are present, consider replacing them promptly.

Replacement charging docks are readily available on platforms like Amazon. Upon receiving your replacement dock, proceed to install it in your designated area and reestablish the connection with your robot, ensuring it’s paired correctly for seamless functionality.

7. Replace The Battery

The Eufy RoboVac relies on a rechargeable lithium-ion battery, which typically provides around 120 to 180 minutes of backup power.

Over time, as your robotic vacuum ages, the battery life naturally diminishes, often leading to difficulties in recharging. If your RoboVac’s battery is over a year old, it may be time to consider a replacement.

Replacement batteries for your Eufy RoboVac are readily available on platforms like Amazon, and you can undertake the installation process yourself. Once you’ve replaced the battery, you can expect your robot to return to its normal functioning capacity.

8. Contact Customer Support

In the event that you’ve exhausted all the previously mentioned methods, and your Eufy vacuum robot still refuses to charge, it suggests the presence of a significant hardware fault requiring professional attention.

If your robot remains within the warranty period, you have the option to claim warranty coverage. Reach out to Eufy’s customer support team to initiate the warranty claim process.

However, if your robot has surpassed its warranty period, you face two alternatives. Firstly, you can opt to have it repaired by a third-party professional who specializes in such devices. Alternatively, you might consider investing in a new vacuum robot to ensure continued convenience and functionality within your home.

How Do I Manually Charge My Eufy Robot Vacuum?

To initiate a manual charge for your Eufy RoboVac, simply press the “Home” button on either your vacuum robot’s remote control or the accompanying smartphone app. Upon activation, your vacuum robot will autonomously navigate back to its charging station, seamlessly connecting itself to the charger for recharging.

How Do I Know If My Eufy RoboVac Is Charging?

When your RoboVac is in the process of charging, an orange light will illuminate around the Charging button on the robot. Once the charging cycle is complete, this light will transition to a steady, solid green indicator.

How Long Do Eufy Batteries Last?

Typically, the Eufy RoboVac boasts an average battery life lasting approximately 1 to 1.5 years. A fresh battery delivers an impressive runtime of 120 to 180 minutes, a duration that may vary based on the specific model and the intensity of cleaning tasks. To maintain optimal cleaning performance, manufacturers advise replacing the battery after the first year of use.

Can Eufy Battery Be Replaced?

Certainly, you have the option to replace the battery of your Eufy vacuum robot on your own. Simply purchase a replacement battery from a trusted source like Amazon, then proceed to remove the back cover by unscrewing it. Once the cover is off, insert the new battery in its place to rejuvenate your robot’s performance.


By diligently following the solutions outlined above, you should be able to effectively resolve the battery charging problem. Should you continue to experience the issue despite these efforts, please do not hesitate to reach out. If all else fails, contacting Eufy’s customer support team is advisable, especially if your vacuum is still under warranty. They will assist you in resolving the issue, and if necessary, provide a replacement vacuum to ensure your satisfaction.

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