How To Fix Xbox One Controller Not Charging?

The Xbox One controller has been a beloved companion to gamers for years, offering a seamless and immersive gaming experience across various Microsoft gaming platforms. However, like any electronic device, it’s not immune to issues, and one of the frustrating problems that users occasionally encounter is the controller not charging. This issue can disrupt gaming sessions and leave players scratching their heads as they search for a solution.

In this guide, we’ll delve into the common reasons behind an Xbox One controller not charging and explore troubleshooting steps to help you get back to your gaming adventures without interruption. Whether you’re a casual gamer or a dedicated enthusiast, understanding and resolving charging problems with your Xbox One controller is essential for an uninterrupted gaming experience.

This article will address several common reasons why your controller might not be charging, and fortunately, there are corresponding solutions for each issue. We will guide you through troubleshooting these controller battery problems to ensure a smooth gaming experience.

Why is My Xbox Controller Not Charging?

Several factors can contribute to your Xbox One controller not charging properly, with the most common issue being related to faulty batteries or charging accessories. If you rely on rechargeable batteries, it’s possible that they have reached the end of their lifespan and require replacement.

Another potential culprit could be a clogged or dirty charging port on your controller, hindering the charging process.

Thankfully, there are several troubleshooting steps you can take to resolve this issue. Start by considering a battery pack replacement, especially if your current batteries are old or running low on power. If this doesn’t resolve the problem, consulting the Xbox troubleshooting guide can provide valuable insights and solutions for addressing battery and charger-related issues.

How to fix Xbox One controller that won’t charge?

To address the issue of an Xbox One controller failing to charge, you can attempt the following steps:

Fix #1- Restart your Console

A straightforward method to resolve a non-charging Xbox One controller is to initiate a console restart. This action will effectively reset the controller and, ideally, enable it to start charging once more. Additionally, restarting can also be effective in addressing various other controller-related problems.

To perform this restart:

  1. Press and hold the Xbox button  located on the front of your console for approximately 10 seconds until it powers off.

  2. Afterward, unplug the power cord from the back of the console and leave it disconnected for 30 seconds.

  3. Finally, plug the power cord back into the console and power it on.

By following these steps, you can potentially resolve the issue and have your Xbox One controller charging again.

Fix #2- Try a Different Charging Cable

If restarting your console proves ineffective, consider testing an alternative charging cable. It’s possible that the cable you’re currently using is either damaged or incompatible with your controller. You can conveniently acquire a new, genuine charging cable from the Microsoft Store or other reputable e-commerce platforms.

Fix #3- Clean Your Charging Port

A controller’s charging issues can also stem from a dirty charging port. To resolve this, employ a cotton swab or a toothpick to carefully eliminate any accumulated dirt, dust, or lint within the port. Once the port is clean, attempt to charge your controller again.

Fix #4- Stop Using Fast Chargers

Xbox controller batteries are intended for use with standard chargers, rather than fast chargers. The use of a fast charger can be detrimental to the batteries and hinder the controller from charging properly.

If you happen to be using a fast charger, it’s crucial to discontinue its use and transition to a standard charger. A suitable alternative could be using a 15W Android phone charger, which is compatible with charging your Xbox One controller without causing any harm to the batteries.

Fix #5- Try a Different Power Source

If you’ve been using the Xbox console’s USB port to charge your controller without success, consider experimenting with an alternative power source. Utilize a USB port on your computer or MacBook for charging the controller. Alternatively, if you possess a power bank, you can attempt to charge your Xbox controller using that as well. Exploring different power sources can sometimes resolve charging issues with your controller.

Fix #6- Update Firmware

Outdated firmware can be another culprit behind charging problems with your controller. To potentially resolve this issue, consider updating the firmware on your controller.

To update the controller’s firmware, you’ll require the Xbox Accessories app, which can be obtained at no cost from the Microsoft Store.

After installing the app, follow these steps to proceed with the firmware update:

  • Connect your controller to your PC or laptop using a micro USB cable.
  • Launch the Xbox Accessories app.
  • Click on the “Update” option to initiate the firmware update process.
  • After the update is successfully completed, disconnect your controller and proceed to restart your console.

Fix #7- Reset Your Xbox

Performing a factory reset can effectively resolve minor software issues with your controller, but it’s important to note that it will erase all your data and return your controller to its default settings. Therefore, prior to initiating the reset, ensure you have backed up your data. To execute the reset, follow these steps:

  1. Press the Xbox icon on your controller to access the guide.
  2. Navigate to “Settings” and select “System.”
  3. Choose “Console info & Updates.”
  4. Opt for “Reset Console.”
  5. Select “Reset and keep my games & apps.”
  6. Confirm the reset by selecting “Reset.”

After completing the reset, attempt to charge your controller again. In most cases, your controller should commence charging successfully following the reset.

Fix #8- Replace the Batteries

If none of the previously mentioned steps prove effective in resolving the issue, it’s possible that your controller’s batteries have sustained damage and require replacement. To address this, you can easily order a new Xbox One rechargeable battery pack from various online retailers.

Upon receiving the replacement battery pack, simply remove the old batteries by unscrewing the back cover of the controller and then insert the new battery into the controller.

We trust that this article has provided you with valuable insights on how to rectify the problem of an Xbox One controller that refuses to charge. Should you have any questions or suggestions, please feel free to share them in the comments section below.

What do I do if my Xbox controller won’t charge?

If your Xbox controller isn’t charging, there are several troubleshooting steps to consider. Initially, attempt to restart your console. If that doesn’t resolve the issue, try using an alternative charging cable. Cleaning the charging port or experimenting with a different power source can also help.

In the event that none of these steps prove successful, it may be necessary to replace the batteries as a final solution.

How do I know if my Xbox controller is charging?

Identifying whether your Xbox controller is in the process of charging can be done through several methods. Firstly, observe the controller’s LED lights; if they emit an orange hue, it indicates that the controller is actively charging.

Alternatively, you may verify the battery status using the Xbox Accessories app. Lastly, you can test the charging process by connecting the controller to your console and watching for signs such as vibrations or the controller powering on. If any of these indicators are present, it confirms that the controller is indeed charging.

Does the Xbox One controller light up when charging?

Indeed, when the Xbox One controller is charging, its light will change to an orange hue. Additionally, you have the option to assess the controller’s battery status via the Xbox Accessories app, which provides insight into the current level of charge.


When faced with a non-charging Xbox controller, there are several steps you can take to troubleshoot the issue. To begin, consider restarting your console or testing with an alternate charging cable.

Furthermore, it’s worth exploring the possibility of cleaning the charging port and experimenting with different power sources. However, if these efforts prove unsuccessful, the ultimate solution may involve replacing the batteries.

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