Tozo is a highly regarded brand known for its affordable wireless earbuds. The Tozo T6, T10, and NC9 models have gained significant popularity for their seamless compatibility with both Android and iPhones.
Personally, I have been using the TOZO NC9 and TOZO T10 wireless earbuds for the past few months and have been thoroughly impressed. These earbuds offer excellent battery life, especially when using active noise cancellation (ANC). Each single earbud is equipped with a 70 mAh battery, allowing for up to 13 hours of continuous music playback.
However, recently I encountered an issue with the left earbud regarding charging and pairing. In order to resolve this problem, I reached out to Tozo’s customer support team. They promptly provided me with some troubleshooting steps to address the charging issue.
Why Are My TOZO Earbuds Not Charging?
I discovered that there was a buildup of wax on the metal contacts of my left TOZO earbud, which was hindering its charging process. To resolve this issue, I effectively cleaned the metal contacts using isopropyl alcohol and a microfiber cloth. This simple cleaning procedure successfully fixed the charging problem. It’s important to note that there are various other factors that can contribute to charging issues, such as incorrect placement of the earbuds in the charging case, low battery levels in the charging case, buggy firmware, or even a faulty case. Therefore, it’s crucial to consider these potential causes when troubleshooting charging problems with TOZO earbuds.
How To Fix TOZO T10 Earbuds & Case Not Charging?
If you are experiencing charging issues with your TOZO T6 or T10 earbuds, here are some solutions you can try to resolve the problem:
Check the USB Cable

The charging cables are often the most susceptible to damage as they are used daily.
If you are encountering issues with your TOZO case not charging, it is advisable to inspect the USB cable. If you observe any signs of damage, it is crucial to replace it promptly.
Clean USB Port

If you are experiencing charging issues with your TOZO T10 case, it is advisable to check the USB port. Over time, the charging port can accumulate dust or debris, especially from contact with items such as jeans.
If the charging port appears dirty, you can use a toothpick to carefully remove any accumulated debris. Afterward, gently clean the port using a toothbrush and a soft fabric to get rid of any remaining dust particles.
In the event that you notice any faults or damage to the charging port, it may be necessary to purchase a T10 replacement case from a retailer like Amazon. Investing in a replacement case, which typically costs around $10, can help salvage your Tozo earbuds and prevent them from being discarded.
Try a Different Charger

If you are using a wireless charger to charge your TOZO earbuds case and it is not charging, try using a different charger as a troubleshooting step.
At times, a faulty charger can be the root cause of the problem. To determine if this is the case, you can try using the charger with a different device to see if it is functioning properly. This will help you determine whether the issue lies with the charger itself.
Plug and Leave

If you happened to forget to remove your earbuds while watching your favorite movie last night, it’s possible that the battery might have been completely drained.
To rectify this situation, place your earbuds back into the charging case and connect the case to a charger. Let it remain on the wireless charging pad for a few hours to replenish the battery.
When using a cable, the TOZO T10 takes approximately 1.5 hours to charge fully. However, if you prefer to use a wireless charger, it will take around 2 hours to complete the charging process.
Reset Your TOZO Buds

In certain cases, malfunctioning software can impede the charging process of earbuds. If your TOZO earbuds are relatively aged, consider resetting them as a potential solution.
Follow these steps to reset your TOZO T10 or T6 earbuds:
- Go to your Bluetooth settings.
- Tap on TOZO T10 from the list of Bluetooth devices.
- Click on “Forget This Device.”
- Tap again to confirm the action.
- Turn OFF the Bluetooth of your phone.
- Take both TOZO buds outside the case.
- Touch and hold the buds for 5 seconds, and leave when the red light flashes.
- Touch and hold for 15 seconds until the purple light flashes three times.
- Place both your earbuds in the charging case and close the lid.
- Open the lid and take off both TOZO buds to connect with your phone.
Update Firmware

Obsolete firmware can also hinder the charging speed of earbuds. If you’re experiencing issues with your TOZO earbuds not charging, it may be necessary to update their firmware. The TOZO app provides a means to update the firmware, ensuring optimal performance.
Charge On Cool Place
One of the primary adversaries of Li-ion batteries is high temperature. If you notice a high temperature near your charging station or if your TOZO T10, T12, or T6 earbuds become hot, it can impede the charging process.
In such cases, it is recommended to allow the earbuds to cool down for a few minutes before attempting to charge them. This will help ensure safe and effective charging.
Additionally, it is important to avoid using a fast charger to charge your earbuds. It is advisable to utilize the original USB-C cable and a standard power adapter specifically designed for charging TWS (True Wireless Stereo) earbuds. This will help maintain the integrity of the charging process and prevent any potential issues.
Frequently Asked Questions
Table of Contents
When the battery of your Tozo earbuds is running low, the indicator light will turn red. Once you connect the charger, the LED will change to purple (or white in certain models), indicating that the earbuds are being charged. Once the battery is fully charged, the indicator light will turn solid green. This signifies that your Tozo earbuds are ready to use.
- Earbuds Not Charging - April 18, 2024
- Sony WH-1000XM4 Not Charging - April 7, 2024
- Vuse Not Charging - February 25, 2024
Table of Contents
The indicator light on your earbuds provides important status information. When the light is red, it signifies that your earbuds are discharged and need to be connected to a charger.
Once connected to a charger, the indicator light will change to purple, indicating that the earbuds are in the process of charging. A solid green light, on the other hand, indicates that both the earbuds and the case are fully charged.
If you notice your Tozo earbuds blinking red and blue, it means they are either not paired or experiencing difficulties in pairing. In such cases, performing a factory reset and pairing them again is recommended.
- Earbuds Not Charging - April 18, 2024
- Sony WH-1000XM4 Not Charging - April 7, 2024
- Vuse Not Charging - February 25, 2024
Table of Contents
If either the left or right Tozo earbud is not turning on or functioning properly, it could be due to that specific earbud not charging within the case. To address this, start by removing the problematic earbud from the case. Clean the metal contacts on both the earbud and the case using toothpicks and rubbing alcohol. Once cleaned, reinsert the earbud into the case and ensure it is securely connected to the charger. Leave it connected for a duration of 30 minutes to allow for sufficient charging.
- Earbuds Not Charging - April 18, 2024
- Sony WH-1000XM4 Not Charging - April 7, 2024
- Vuse Not Charging - February 25, 2024
Table of Contents
If you’re facing difficulty connecting your Tozo earbuds to your smartphone, follow these steps. Begin by taking both earbuds out of the case and simultaneously touch both earbuds for 5 seconds until the LED flashes red. After releasing, touch them again for 15 seconds until the indicator light flashes purple three times.
Next, place both earbuds back into the case and close and reopen the lid. Proceed to open your smartphone’s Bluetooth settings, locate and delete the previous connection associated with the earbuds, and initiate the pairing process once again.
- Earbuds Not Charging - April 18, 2024
- Sony WH-1000XM4 Not Charging - April 7, 2024
- Vuse Not Charging - February 25, 2024
Conclusion
In conclusion, if you are facing charging issues with your TOZO earbuds, there are several troubleshooting steps you can take to address the problem.By following these troubleshooting steps, you can increase the chances of resolving the charging issues with your TOZO earbuds and enjoy uninterrupted use of your wireless audio experience.
- Earbuds Not Charging - April 18, 2024
- Sony WH-1000XM4 Not Charging - April 7, 2024
- Vuse Not Charging - February 25, 2024