JLab earbuds have gained immense popularity among audio enthusiasts due to their exceptional sound quality, comfortable fit, and wireless convenience. However, like any electronic device, they can sometimes encounter issues, such as not charging properly. If you find yourself in a situation where your JLab earbuds are not charging, don’t fret. In this troubleshooting guide, we will explore common reasons why JLab earbuds may fail to charge and provide practical solutions to resolve the issue.
JLab is renowned for its line of truly wireless earbuds, and among its popular offerings is the JLab Go Air. These earbuds have gained worldwide recognition for their excellent sound quality and remarkable battery life, providing users with up to 32 hours of playback time. However, like any electronic device, JLab Earbuds can occasionally encounter issues that prevent them from charging properly.
If you find yourself facing this problem, fear not! In this guide, we will explore some simple yet effective methods to troubleshoot and resolve the charging issues with your JLab Earbuds.
First and foremost, it’s important to identify the common culprits behind the charging problem. Issues such as loose connections, debris blocking the charging ports, or power source problems can hinder the charging process. By understanding these potential causes, we can work towards finding the right solution.
Why is my JLab Go Air not charging?
If you’re experiencing issues with charging your JLab earbuds, there can be several potential reasons behind it. One possibility is that the charging cable itself is damaged, or there may be a defect in the power adapter you are using. Another factor to consider is the cleanliness of your charging case. Dust or debris can accumulate over time and disrupt the charging process. Additionally, it’s worth checking the connection between the charging case and the earbuds to ensure it is secure and snug. By identifying these potential culprits, you can take the necessary steps to troubleshoot and fix the charging problem with your JLab earbuds.
How To Fix JLab Earbuds Not Charging?
In this discussion, we will explore the various reasons why JLab earbuds may not be charging and provide you with simple and effective solutions to resolve these issues.
There can be several factors contributing to the charging problem with your JLab earbuds. One common issue could be a damaged charging cable or a defective power adapter. It is important to inspect the cable and adapter for any visible signs of damage or wear and consider trying an alternate cable or adapter to rule out this possibility.
Another potential cause could be a dirty charging case. Over time, dust, dirt, or debris may accumulate in the charging case, obstructing the charging pins and preventing proper contact with the earbuds. To resolve this, gently clean the charging case using a soft, dry cloth or a cotton swab.
Check the charging cable

The JLab Go Air and JBuds earphones are equipped with an integrated charging cable, eliminating the need to carry an extra cable. This distinctive feature is highly appreciated by many users, although it can occasionally suffer damage when handled carelessly.
The initial step to take is to inspect the charging cable connected to the case. Should you detect any signs of damage, it is essential to either replace it or seek repair services from an authorized JLab store. However, if the cable remains undamaged, please proceed to follow the instructions outlined below.
Clean the charging port

The next significant factor is infrequent cleaning of your JLab charging port, which can lead to issues with your case not charging properly. Over time, dust particles tend to accumulate within the charging port, impeding the flow of electricity to the battery and preventing the charging case from reaching a full 100% charge.
To address this, it is recommended to clean the charging port of your JLab case using isopropyl alcohol and a soft piece of fabric. After cleaning the port with alcohol, allow 3 to 4 minutes for the alcohol to evaporate completely from the charging port.
Change the power adapter

The primary objective is to ensure that the JLab Go Air case is charged to 100% before it can effectively charge the earbuds. In the event that the JLab buds case fails to charge, a potential cause could be a faulty power adapter.
To troubleshoot this issue, try connecting the original charging cable to a different power adapter and observe whether the Jbuds case begins charging. By following these three steps, there is a high likelihood that your JLab case will start charging. However, if the problem persists and the case still does not charge, it is advisable to contact JLab customer support for a replacement.
Clean the charging pin
If you find that your JLab case is fully charged, but your earbuds are not charging, please follow these specific steps. As previously mentioned, the regular use of earbuds often leads to the accumulation of dust and sweat.
This build-up forms an insulating layer around the charging pins, hindering the flow of electricity to your earbuds when they are placed inside the charging case.
If you observe that both your earbuds and charging case are dirty, it is crucial to clean them thoroughly. You can utilize isopropyl alcohol and a soft cloth to clean all components effectively.
Reset your JLab earbuds

If you have attempted all the previous troubleshooting steps but your JLab earphones are still not charging, it may be necessary to perform a factory reset.
To factory reset your JLab earbuds, please follow these steps:
- First of all, unpair the earbuds from your device.
- Go to Bluetooth settings and “forget your Jlab earbuds.”
- Put both earbuds inside the charging case.
- Tap seven times on your left earbuds while keeping both earbuds in the case.
- Now tap seven times on your right earbuds, still kept in the case.
- Take your earbuds out from the case (blinking blue and white on the right earbud indicates pair mode).
- Now go to your smartphone Bluetooth settings and pair again.
Frequently Asked Questions
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In most cases, the integrated charging cable on JLab earbuds cannot be replaced easily if it gets damaged. However, if the cable is undamaged, it provides the advantage of not needing an additional cable for charging.
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First, check the charging cable attached to the case for any damage. If it is damaged, replace it or get it repaired from the JLab store. If the cable is fine, clean the charging port with isopropyl alcohol and a soft fabric. If the issue persists, try using a different power adapter. If none of these steps work, contact JLab customer support for further assistance.
- Earbuds Not Charging - April 18, 2024
- Sony WH-1000XM4 Not Charging - April 7, 2024
- Vuse Not Charging - February 25, 2024
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If you have tried all the recommended steps, including checking the cable, cleaning the charging port, trying a different power adapter, and cleaning the earbuds and case, but the earbuds still don’t charge, it is advisable to contact JLab customer support for further assistance. They can help you with repairs or potential replacements.
- Earbuds Not Charging - April 18, 2024
- Sony WH-1000XM4 Not Charging - April 7, 2024
- Vuse Not Charging - February 25, 2024
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If the case is fully charged but the earbuds are not charging, it may be due to a layer of dust or sweat creating an insulating barrier on the charging pins. Clean both the earbuds and the charging case thoroughly using isopropyl alcohol and a soft cloth.
- Earbuds Not Charging - April 18, 2024
- Sony WH-1000XM4 Not Charging - April 7, 2024
- Vuse Not Charging - February 25, 2024
Conclusion
The integrated charging cable in the JLab Go Air earbuds presents both advantages and disadvantages. On one hand, if the cable gets damaged, it cannot be easily replaced. However, in other situations, it offers the convenience of not needing an additional cable and makes it easy to carry the earbuds anywhere.
In the preceding paragraphs, we have provided the most effective solutions for addressing JLab Go Air earbuds not charging. By following the methods outlined above, you can attempt to resolve the issue on your own. If none of the suggested solutions work, it is recommended to contact JLab customer support for further assistance and potentially arrange for a repair or replacement.
- Earbuds Not Charging - April 18, 2024
- Sony WH-1000XM4 Not Charging - April 7, 2024
- Vuse Not Charging - February 25, 2024