Hardwired Ring Doorbell Not Charging

Addressing the concern raised by users regarding the Hardwired Ring Doorbell Not Charging, this article aims to guide users through a systematic troubleshooting process to resolve the issue. The initial step involves ensuring that the doorbell receives a suitable power supply. Thoroughly examine the electrical wiring connections at both the doorbell and the home’s electrical system, ensuring secure and intact connections. Additionally, verify the proper functioning of the power source by checking other devices connected to the same circuit. This comprehensive approach aims to assist users in effectively resolving the Hardwired Ring Doorbell Not Charging problem.

Examine the Transformer

The cause of a hardwired Ring doorbell not charging is often traced back to a faulty transformer. Identify the transformer for your doorbell, typically located near your electrical panel, and assess if it is delivering sufficient voltage. The recommended voltage range for most Ring doorbells typically falls between 16V and 24V. If the voltage falls below this range, it is advisable to replace the transformer with a suitable one to resolve the charging issue.

Examine the Wiring

The charging process may be disrupted by damaged or torn wires. Conduct a thorough inspection of the wiring from the transformer to the doorbell, carefully looking for any signs of damage. If issues such as exposed copper or loose connections are identified, it is crucial to promptly repair or replace the affected wiring. Addressing these issues promptly is essential to ensure the uninterrupted functionality of the charging system.

Confirm the Doorbell Settings

At times, the problem may be rooted in the settings of the doorbell. Access the Ring application on your smartphone and navigate to the device settings. Verify that the doorbell’s power setting is configured to “Hardwired” instead of “Battery.” This configuration ensures that your device relies on the wired power source rather than depleting the battery. Checking and adjusting this setting appropriately is crucial for optimal functionality.

Read More: Arlo Battery Not Charging

Look For Professional Help

In the event that all troubleshooting steps have been exhausted and your hardwired Ring doorbell still refuses to charge, it is advisable to reach out to Ring’s customer support or consult with a professional electrician. These experts can offer specialized assistance and guidance in addressing any underlying technical issues that may be causing the problem. Seeking their expertise ensures a thorough examination and resolution of the charging issue.

Exactly how to Fix a Hardwired Ring Doorbell Not Charging

Firstly, begin by inspecting the functionality of the power source. Turn off the power to your doorbell at the breaker. Then, remove the faceplate of your Ring doorbell and detach it from the mounting bracket. Look for any loose or damaged wires that may be causing the charging issue. If any are found, securely reconnect or replace them as necessary.

Next, examine the transformer responsible for supplying power to your doorbell, typically located near your electrical panel. Ensure that the transformer is in proper working order and providing the correct voltage. If the voltage is below the recommended range, replacing the transformer may be necessary to ensure proper charging.

In some cases, a faulty power kit could be the culprit behind a hardwired Ring doorbell not charging. This kit is used to bypass your existing chime and provide adequate power to the doorbell. Check if the power kit is correctly installed and connected. If it appears damaged or is not functioning properly, consider replacing it to address the charging issue effectively.

Handling Charging Failures in Hardwired Ring Doorbells

Imagine eagerly anticipating a scheduled delivery, only to realize that the battery of your hardwired Ring doorbell is dead. Frustrating, isn’t it? As the owner of a hardwired Ring doorbell, a consistent power supply is relied upon for crucial security features. In this article, we will delve into the common charging failures experienced by hardwired Ring doorbells and provide practical solutions to ensure they remain powered up.

Determining the Problem

When addressing charging issues with your hardwired Ring doorbell, the initial step is to identify the underlying cause. A potential issue could be a faulty power connection. Examine the wiring and ensure that all connections are secure. Additionally, inspect the breaker or circuit box to confirm that power consistently flows to the doorbell.

Repairing Steps

  • Confirm Transformer Compatibility: Ensure that the hardwired Ring doorbell is paired with a compatible transformer providing sufficient voltage. Verify that your current transformer meets the specifications recommended by Ring. Consider upgrading to a higher-capacity transformer if the existing one is inadequate.

  • Check Wiring Integrity: Examine the wiring connecting the doorbell to the transformer, ensuring there are no loose or damaged cables. If any issues are identified, consider hiring a professional electrician to address the problem.

  • Assess Power Load: Determine if the doorbell is drawing excessive power from the transformer. Disconnect any additional devices connected to the same transformer to reduce the load and avoid overburdening the system.

  • Reset the Doorbell: To eliminate potential software-related issues, perform a reset on your Ring doorbell. Follow the manufacturer’s instructions to initiate a factory reset, which can often resolve charging issues.

  • Battery Replacement: If none of the above steps have resolved the charging problem, it may be time to consider replacing the battery. Contact Ring’s customer support or visit their website to purchase an authentic replacement battery.


Addressing the issue of a Hardwired Ring Doorbell Not Charging requires a systematic approach to identify and resolve potential causes. Begin by verifying the compatibility and functionality of the transformer, ensuring it meets the recommended specifications. Check the integrity of the wiring, consulting a professional electrician if any issues are detected. Assess the power load on the transformer and disconnect additional devices if necessary.

Perform a factory reset on the doorbell to rule out software-related problems. If all else fails, consider replacing the battery, making sure to use an authentic replacement recommended by Ring. For persistent issues or if troubleshooting becomes challenging, seeking assistance from Ring’s customer support or consulting with a professional electrician is recommended. By following these steps, users can enhance the chances of resolving the Hardwired Ring Doorbell Not Charging problem and ensure the continuous functionality of their security system.

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