How To Fix Soundcore Liberty Air/Pro Not Charging?

In the realm of wireless audio, the Soundcore Liberty Air and Liberty Pro earbuds have gained notoriety for their exceptional sound quality, comfort, and cutting-edge technology. However, even the most advanced gadgets occasionally face challenges, and one common issue that users may encounter is the frustrating situation where these earbuds refuse to charge. When your Soundcore Liberty Air or Liberty Pro earbuds fail to juice up, it can be a perplexing and inconvenient experience, leaving you disconnected from your music or calls. In this guide, we will delve into the potential reasons behind this issue and provide practical solutions to help you get your beloved Soundcore earbuds back to full charge and back in action. Whether you’re a seasoned user or new to the Soundcore world, understanding how to troubleshoot charging problems is essential for maximizing the lifespan and enjoyment of your earbuds. Let’s dive into the details and explore the steps to resolve the Soundcore Liberty Air/Pro not charging issue.

After an unsuccessful search for a reliable solution to the charging problem plaguing my Soundcore Liberty earbuds, I decided to reach out to Anker’s dedicated support team. Their expert assistance proved invaluable, as they guided me through a step-by-step process to resolve the issue of my Soundcore Liberty earbuds not charging. In this guide, I’ll share the comprehensive steps provided by Anker’s support team, ensuring that you have a trustworthy and effective solution at your disposal to tackle this frustrating problem.

Why is my Soundcore Liberty Not Working/Charging?

Experiencing charging problems with your Soundcore Liberty 2 Air/Pro earbuds? You’re certainly not alone in this predicament, as thousands of users have encountered similar issues. The primary culprit behind this common problem often revolves around the contact points between the earbuds and their charging case, leading to an improper connection. Additionally, the presence of dirt or debris on these contact points or within the charging case can also be a contributing factor, preventing your Soundcore Liberty earbuds from charging properly. In this guide, we’ll delve into practical solutions to address these issues, ensuring that you can enjoy uninterrupted listening experiences once more.

Soundcore Liberty 2 Pro Not Charging: How To Fix?

For those grappling with the frustrating issue of Anker’s Soundcore Liberty Air/Pro earbuds not charging, there are several solutions worth exploring. By following these recommended steps, you can effectively address and resolve the charging problem.

1. Fully Charge The Case

When confronted with the issue of Soundcore Liberty earbuds failing to charge within their charging case, it’s essential to first assess the charging case’s battery level. Occasionally, the case’s battery can deplete without our knowledge. To rectify this, connect a Type C charger to your Soundcore Liberty Air/Pro 2 case and let it charge for at least one hour. Once the case has been fully charged, ensure that you properly seat your Liberty earbuds within it and securely close the lid for optimal charging functionality.

2. Clean The Case & Metal Connectors

The impediments to your earbuds fully charging often stem from a combination of a dirty charging case and obstructed metal connectors. To ensure seamless charging, it is advisable to maintain a clean charging case and delicately wipe down the metal connectors using a soft cloth and isopropyl alcohol. Taking this simple step to clean both the metal connectors on your Liberty Air buds and within the charging case can effectively resolve the issue of your earbuds not charging.

3. Check Charger & Cable

If your Soundcore Liberty Air case is not reaching a full 100 percent charge, it’s essential to examine both your charger and cable for potential issues. Start by visually inspecting the charging cable to ensure there are no visible signs of damage or wear. Following this, plug the charging connector into your phone to verify that both the charger and cable are operating correctly. It’s crucial to note that using high-wattage fast chargers to charge the Soundcore Liberty Air buds cases is not recommended, as it may lead to undesirable outcomes.

4. Reset Your Liberty Air Buds

A hard reset can effectively resolve major issues plaguing your earbuds. If you’re experiencing problems with your Soundcore Liberty Air or encountering charging issues, consider performing a hard reset using the following steps:

  • Begin by accessing your smartphone’s Bluetooth settings and disconnecting from the Soundcore Liberty 2 Air buds.
  • Tap on the “More Info” or “Advanced Options” and select “Forget Device.”
  • Place both earbuds into the charging case, ensuring that the lid remains open.
  • Now, press and hold the reset button, typically located on the back of the charging case, for a duration of 10 seconds.
  • Release the reset button when the LED on the earbuds flashes three times.

With these steps completed, your Anker Soundcore Liberty 2 earbuds will be successfully reset. To complete the process, navigate to your smartphone’s Bluetooth settings and proceed to pair your earbuds once again.

5. Update Firmware

To ensure optimal performance, it’s essential to consistently update your earbuds’ firmware. To update the firmware of your Soundcore Liberty earbuds, simply download the official app on your Android or iOS device.


Encountering a charging issue with my Soundcore Liberty 2 Air buds, I sought assistance from Anker’s support team. Their valuable guidance led me to discover that the root cause was improper alignment of the metal connectors. Following their advice, I carefully cleaned these connectors using isopropyl alcohol and a gentle cloth. This simple yet effective solution swiftly resolved the charging problem, allowing my earbuds to charge seamlessly once more.

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