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Sony is renowned for its top-tier offerings in the audio industry, boasting exceptional quality in both headphones and home theater systems. As a satisfied Sony Bluetooth headphone user myself, I recently encountered an issue where my headphones unexpectedly ceased to charge.
Experiencing the frustration of having your Sony headphones cease to charge can be perplexing, leaving you in a state of uncertainty regarding the underlying problem and how to rectify it. However, fear not, as this article aims to elucidate the prevalent reasons behind your Sony headphones’ charging woes and provides practical solutions to address these issues.
Why is My Sony Headphone Not Charging?

A prevalent issue often responsible for Sony headphones failing to charge is a dirty or obstructed charging port. Additionally, a damaged battery is another common factor leading to charging difficulties with your Sony headphones.
How To Fix Sony Headphone Charging Issue?

In the event that your Sony headphones are not charging, you can employ the following troubleshooting techniques to resolve the problems:
Read More: How To Fix PS4 Controller Not Charging?
1. Check Your Charger
Sony wireless headphones are known for their exceptional sound quality, yet there are instances where they may not charge as expected. If you encounter charging issues with your Sony headphones, consider using an alternative charger.
In many cases, the problem can be attributed to the charger itself. If your headphones charge successfully with a different charger, it is advisable to promptly replace your old charger to ensure consistent functionality.
2. Check Your Charging Cable
The durability of the charging cable provided may not always meet expectations, and it can be prone to damage if not handled with care.
It’s essential to regularly inspect your charging cable and, if you identify any visible damage or wear, replace it promptly.
Moreover, if you’re using a standard charger, it’s worth noting that this could be a potential cause for your Sony headphone’s charging issues. Consider utilizing a fast charger for a more efficient and speedy charging experience.
3. Change Your Power Source
If you typically rely on your laptop or computer to charge your Sony headphones, it’s advisable to switch to a power adapter instead. This is recommended because the power output from a laptop or computer is relatively lower when compared to the output from a dedicated power adapter.
4. Reset Your Headphone
If none of the previously mentioned solutions yield results, it’s worth considering a headphone reset. Software glitches can occasionally interfere with the charging process, and a reset can address such issues effectively.
To reset your Sony headphones, follow these steps:
- Insert the USB cable into the headset as you would when charging.
- Hold down the power button and either the NC (noise cancellation) or Ambient buttons for 3 seconds.
- Disconnect the USB cable.
- Reconnect the USB cable to initiate the standard charging process as usual.
5. Update Your Firmware
In case you’re experiencing charging issues with your headphones, it could be attributed to outdated firmware. To ensure proper charging functionality, consider updating your Sony headphone’s firmware to the latest version.
You have the option to update the firmware via your computer by connecting your headphone to it. Alternatively, you can also perform the firmware update using the mobile app provided by Sony.
Conclusion
We trust that this article has been instrumental in addressing the issues surrounding your Sony headphone’s charging concerns. Should you encounter other issues such as pairing errors or sound lag, we recommend reaching out to Sony’s customer care for prompt assistance or potential replacement options.
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