How To Fix Jabra Elite 65T Not Charging? – 5 Easy Fixes!

The Jabra Elite 65T wireless earbuds have gained popularity for their impressive sound quality and reliable connectivity. However, like any electronic device, they may encounter issues from time to time. One common problem users face is the earbuds not charging properly. This issue can be frustrating, as it can disrupt your listening experience and limit the earbuds’ portability.

In this guide, we’ll explore some common reasons why your Jabra Elite 65T earbuds may not be charging and provide troubleshooting steps to help you resolve the issue. Whether it’s a problem with the charging case, the earbuds themselves, or the charging cable, we’ll cover potential solutions to get your Jabra Elite 65T earbuds back to their fully charged state. By the end of this guide, you should be equipped with the knowledge to tackle the “Jabra Elite 65T not charging” problem and enjoy your music, podcasts, and calls without interruption.

Why is my Jabra Elite 65T Not Charging?

You are absolutely right; there can be several reasons why your Jabra Elite 65T earbuds are not charging. Let’s delve into these potential issues and how to troubleshoot them:

  1. Battery Issues: If the earbuds have been used extensively or have not been charged for a long time, their battery capacity might have diminished. To address this:

    • Attempt a full reset by holding down the multifunction button on both earbuds for about 10 seconds, and then try charging them again.
    • If the battery is indeed worn out, you may need to consider replacing the earbuds or contacting Jabra’s customer support for further assistance.
  2. Long Periods of Non-Use: If your Jabra Elite 65T earbuds haven’t been used for an extended period, their batteries might be completely depleted. In such cases:

    • Place the earbuds in their charging case and ensure the case itself is charged.
    • Leave them to charge for at least 30 minutes before attempting to turn them on.
  3. Charging Dock Issues: Problems with the charging case (dock) can lead to charging difficulties. To address this:

    • Check the charging contacts on both the earbuds and inside the charging case for dirt or debris. Clean them if necessary.
    • Make sure the charging case itself is adequately charged. Sometimes, the case itself may need charging before it can charge the earbuds.
    • Try using a different USB port or charger to ensure it’s not an issue with the power source.
  4. Damaged Charging Cables: Faulty or damaged charging cables can prevent the earbuds from charging. To rule out this possibility:

    • Inspect the charging cable for any visible damage or wear. If you find any, replace the cable.
    • Use a different, known-working USB cable to charge the earbuds to confirm if the original cable is the issue.

Remember, if these troubleshooting steps do not resolve the problem, it’s advisable to reach out to Jabra’s customer support for more specialized assistance or consider professional repair services if your earbuds are out of warranty. By systematically addressing these common issues, you can often get your Jabra Elite 65T earbuds back to their reliable charging state.

What are the causes and solutions to the problems?

If you can rectify the reasons why your Jabra earbuds won’t charge, then it becomes easy to fix the issue.

Some of the possible causes and their solutions are mentioned below:

Faulty Battery

Over time, the quality of earbud batteries tends to degrade. Typically, they perform flawlessly for a span of about two to three years. If your earbuds fall within this age range and are refusing to charge, it’s quite likely that battery degradation is at the root of the issue.

However, it’s important to consider how frequently you’ve been using your earbuds. If you’ve been using them intensively, this might not be the sole cause of the charging problem.

In such cases, it might be an opportune moment to explore an upgrade, perhaps to the Jabra 85T model. These newer earbuds offer impressive sound quality and longer battery life, ensuring a more satisfying listening experience.

The Case is Fully Discharged

Maintaining a minimum charge level is advisable for battery health, especially for your Jabra Elite 65T. It’s recommended to keep your charging case’s battery percentage at a minimum of 30%. Batteries left completely drained for extended periods can cease to function.

To avoid such issues, it’s best practice to keep your Jabra Elite 65T earbuds charged regularly. This helps prevent unwanted battery discharge and the consequent chemical reactions that can damage the battery’s ability to recharge. By staying vigilant about charging, you can prolong the overall lifespan and effectiveness of your earbuds’ batteries.

Faulty Cable

Frequent and consistent use of charging cables can lead to wear and tear, potentially causing issues with your headphones’ ability to charge. The repeated pulling and twisting of cables can create strain and internal damage within the wires. When your headphones fail to charge due to cable damage, the solution typically involves replacing the cables. Swapping out damaged cables is a practical way to resolve this issue and ensure a reliable charging process for your headphones.

Problem with Charging Pins

Charging pins could also be the source of the problem. Over time, these pins may become stiff and less responsive, making it difficult for them to extend and connect with the earbuds inside the case. Additionally, a buildup of debris around the charging pins can further disrupt the connection. When you encounter charging issues, it’s worth examining and cleaning the charging pins to ensure a reliable and stable connection between the earbuds and the charging case.

How To Fix Jabra Earbuds Charging Issue?

Having identified a handful of potential causes for the charging problem, let’s explore some effective fixes to resolve this issue:

Fix #1: Hard Reset

If you notice that the LED indicator on the charging case doesn’t illuminate when you attempt to charge it, you can employ a tried-and-true method to potentially resolve minor issues – resetting.

Here’s how you can perform a reset:

  • Begin by opening the charging case and ensuring it remains open.
  • Connect the charging case to a power source using the USB cable.
  • This action will trigger a restart of the charging firmware, which may help address the issue.

By following these steps, you may be able to rectify the problem with your charging case and get it back to functioning properly.

Fix #2: Charge Case without Earbuds

This solution has proven effective for many users facing similar issues. While it might not be a universal fix, it’s certainly worth a try. Here’s how you can attempt to resolve the problem:

  • Plug the charger into the case.
  • Remove the earbuds from their case.
  • Keep the lid of the case open and connected to the charger for one to three hours.
  • After the charging duration, unplug the charging cables.
  • Before returning the earbuds to the case, be sure to close the case lid.

Following these steps, numerous users have successfully resolved their charging problems. It’s a straightforward approach that can potentially get your earbuds back in working order.

Fix #3: Charge via Power Outlet

In cases where charging via a USB port doesn’t yield results, it’s advisable to switch to a power outlet for charging. Here’s what you can do:

  1. First, disconnect the Jabra Elite from the USB charging source.
  2. Then, plug the charger directly into a wall power outlet.

This change in charging source can often make a difference in re-establishing a successful charging process for your Jabra Elite earbuds.

Fix #4: Replace Charging Cable

Charging cables can develop internal faults, even if they appear undamaged externally. Loose ports can also be a culprit in charging issues. To address these potential problems, follow these steps:

  • Start by unplugging the charger from both the device and the outlet.
  • Swap out the cables for new or known-working ones, and then reconnect them.
  • Before plugging back into the outlet, carefully inspect for any loose or faulty connections.
  • Ensure that the earbuds are properly aligned when placing them in the charging case.

By following these steps, you can rule out cable or connection issues that might be hindering the charging process for your device.


The provided solutions offer various options for addressing charging issues with your Jabra Elite 65T earbuds. It’s important to identify the root cause of the problem before selecting the appropriate fix.

It’s recommended to follow the solutions from the simplest to the most complex, starting with the easiest ones. Rest assured that one of these solutions should effectively resolve your problem, allowing you to enjoy your earbuds without any charging concerns.

Latest posts by Meadows (see all)

Leave a Comment

About Setting Help

Welcome to, the premier destination for all your setting needs. We understand that creating the perfect setting for your story, film, or game can be a daunting task, which is why we're here to help.

Our website offers a wide variety of resources, including articles, tutorials, and tools, to assist you in crafting the ideal setting for your project. Whether you're a beginner or a seasoned pro, we have something for you.



WHATSAPP: +55 (11) 5892-7157