Why Is My Asus Laptop Not Charging? Causes & Fixes

In the modern world, laptops have become indispensable tools for work, entertainment, and communication. Among the multitude of laptop manufacturers, Asus stands as a prominent name, known for producing high-quality, innovative, and reliable laptops. However, even the most well-crafted devices are not immune to occasional issues, and one of the most frustrating problems that Asus laptop users may encounter is the inability to charge their laptops. When an Asus laptop refuses to charge, it can disrupt daily routines, hinder productivity, and create a sense of frustration.

In this article, we will delve into the common reasons why an Asus laptop may not be charging and explore potential solutions to help users troubleshoot and resolve this issue, ensuring that their Asus laptops are back in working order. Whether you’re a student, a professional, or simply someone who relies on their Asus laptop for various tasks, understanding the causes behind charging problems can be the first step toward a swift and effective resolution.

Why is My Asus Laptop Not Charging

One of the frequent culprits behind a laptop’s refusal to charge is a faulty charger. To rule out this possibility, try using a different charger if you have one available.

If your laptop starts charging with a new charger, it becomes evident that your original power adapter is malfunctioning and requires replacement.

Alternatively, the issue might stem from a defective battery. If your laptop’s battery is older than three years, it might be the root cause of the problem and should be swapped out for a new one.

Nevertheless, charging problems in Asus laptops can arise from various other factors. To resolve the charging issue, we will explore further troubleshooting steps to pinpoint and rectify the underlying problem.

How To Fix Asus Laptop Not Charging Problem?

Frequently, a laptop’s failure to charge when connected to a power source can be attributed to software glitches or minor issues that can often be rectified without the need for professional assistance.

Troubleshooting your Asus laptop at home can often resolve charging problems, sparing you a trip to the service center.

Let’s delve into straightforward techniques for troubleshooting charging issues commonly encountered in Windows laptops.

1. Check Your Adapter

The initial step in troubleshooting your charging issue is to inspect your power adapter. In many Asus laptops, the charging cord can be disconnected from the adapter.

Sometimes, the charging cable can become loose and fail to establish a connection with the adapter, leading to your laptop’s inability to charge.

Ensure that your adapter is firmly connected to a functional wall outlet and that its power switch is in the ‘on’ position. Frequently, we overlook this simple step while troubleshooting.

If the adapter is securely connected and switched on, examine the charging cable for any signs of physical damage. If you spot any cuts or fraying, it’s essential to replace the cable.

Once you’ve confirmed that both the adapter and cable are in good condition, proceed to the next troubleshooting step.

2. Restart Your Laptop

While laptop manufacturers typically recommend shutting down your notebook overnight, many of us opt to put them in sleep mode for convenience.

If you haven’t performed a system restart in a while, it’s a good practice to do so now. Quite often, a simple restart can resolve various software glitches.

After the restart, examine whether your laptop is now charging. If the issue persists and your laptop still won’t charge, proceed to the next troubleshooting method.

3. Reset the Power Controller

Begin by removing the battery from your laptop, and then press and hold the power button for a full 60 seconds. This action is intended to reset the power controller.

Afterward, reinsert the charger into your laptop and press the power button to turn it on. Allow your laptop to power up.

If your laptop successfully turns on, it signifies that your adapter is functioning correctly. At this point, it becomes evident that the issue pertains to either your laptop’s battery health or the battery driver.

Keep in mind that an outdated or faulty battery driver can also lead to charging problems in a laptop. Ensuring that your battery driver is up to date is a recommended step to address such issues.

4. Update Battery Drivers

Charging problems in Asus laptops can also be attributed to outdated or corrupted battery drivers. To prevent such issues, it’s essential to regularly update your laptop’s drivers.

To update your battery drivers, follow these simple steps:

Step #1: Press the “Windows + X” keys simultaneously, and then select “Device Manager” from the menu.

Step #2: Expand “Batteries” and right-click on the battery driver.

Step #3: Locate “Microsoft ACPI-Compliant Control Method Battery” in the list.

Step #4: Right-click on it and choose “Update Driver” from the menu.

Step #5: Click on “Search automatically for updated driver software.”

Windows will initiate a search for the most recent driver available and proceed to install it on your laptop. Upon completion of this process, it is advisable to restart your laptop to assess whether the issue has been successfully resolved.

5. Cool Down Your Laptop

Excessive heat poses a significant threat to the health of your laptop’s battery. If you find your laptop running hot due to multitasking or prolonged use, it’s advisable to power it off and allow it to cool down for approximately 30 minutes, preferably on a cooling pad.

Laptops are designed to halt charging when temperatures exceed a certain threshold, a measure taken by microcontrollers to preserve the battery’s overall health. Once your laptop returns to a normal operating temperature, you can then reconnect the charger to see if the charging issue has been resolved.

6. Change Power Plan Settings

Using your laptop in battery saver mode can sometimes lead to charging issues. To address this, access the Asus Battery Health Charging app from your list of installed applications and adjust the settings to Full Capacity Mode.

7. Check Battery Health

If your laptop’s battery is showing signs of deterioration, it can contribute to charging problems. You can assess your battery’s health using the Windows Battery Report tool. To generate a battery report, follow these steps:

Step #1: Press the “Windows + R” keys, and in the Run dialog box, type “CMD.”

Step #2: Press “Enter” to open the Command Prompt.

Step #3: Enter the following command and press “Enter”:

Step #4: Wait for a moment as Windows generates the report.

Step #5: Open the generated report file (battery_report.html) and review your battery’s health status.

Alternatively, you can opt for third-party software to assess your laptop’s battery health.

If your battery health is found to be poor, replacement is the recommended course of action. Removable batteries can be replaced easily, but for non-removable batteries, it’s advisable to seek assistance from a service center.

8. Motherboard Repair

If you have exhausted all the previously mentioned solutions and your laptop still refuses to charge, it points to a significant hardware issue, typically residing within the motherboard.

In my personal experience, the motherboard had a shorted LDO, which required professional repair. Alternatively, you can opt to bring your laptop to an Asus service center for comprehensive diagnostics and repair.


These methods outlined here are among the most effective solutions for resolving Asus laptop charging issues. In the event that none of these steps prove successful in resolving the problem, it is advisable to reach out to Asus customer support for further assistance and guidance.

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